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Dragon Age DRM Servers Still Down

According to a report from a very outraged Ars Technica, the author of the article is still locked out of playing Dragon Age: Origins since April 9, as have other users. This is as a result of BioWare's authentication servers failing. Word from [H]ard-OCP is that the issue was addressed by BioWare and was explained in this thread, in which the developer wrote: "We're continuing to investigate, both here and at EA. We have some theories about what is occurring but no firm fix at this time. We apologize for the inconvenience and request your patience while our engineers continue working towards a solution."

Ars Technica, on the other hand, continues to express its annoyance how authentication problems were present in the game since its launch:

It's not really upsetting me that much that I can't play DA:O on a weekday—that's probably for the better. And I'm not by any means opposed to DRM for games; indeed, there's an argument to be made that it's a legitimate response to ongoing piracy problems. No, my beef is with buggy, poorly-thought-out DRM schemes that have legit users sniffing around torrent sites to see if they can get their hands on a working copy of the game they paid for. The fact that DA:O has to reauthorize my DLC every time I log into the Bioware server is just nuts, and it sets users up for all sorts of problems. (On the client side, the authorization service that runs under Windows doesn't always start, so even if Bioware's servers are up, users can still face this problem.)

Then there's the fact that, again, EA/Bioware didn't address this issue for three whole days. For three days, users were locked out of a game that they paid for due to these server problems, and there was no notice posted. Not only that, but they either don't monitor the Bioware forums, or they don't care enough to participate in them, because no one from Bioware showed up during this period to even acknowledge the issue informally. This mix of incompetence and malicious neglect is startling to me, but it's apparently par for the course for these two companies.

Thanks, Blue.




10 post(s)
Reader Comments
Doomsday. [mail] Apr 13 2011, 02:05 am EDT
What is that armor?!?
Vader [STAFF] [mail] Apr 13 2011, 02:11 am EDT
That shot was taken from my playthrough of Dragon Age Origins Awakening. The armor belongs to that undead knight guy you run into when going through the swamp... forgot his name now.
FesterSilently [mail] Apr 13 2011, 02:15 am EDT
@Doomsday: I think it's the dead guy's armor from the "Awakenings" expansion.

And fuck 'em (EA/Bioware) - they're making all the money they need from DA2; so fuck us DA1 owners. Worse comes to worst, we all just download the damned crack to (re)play the game, neh? :P
Doomsday. [mail] Apr 13 2011, 02:16 am EDT
Found the Armor: http://dragonage.wikia.com/wiki/Sentinel_Armo​r_Set

His name be Kristoff!
Vader [STAFF] [mail] Apr 13 2011, 02:18 am EDT
Yeah, that's right. Kristoff, spot on!
Copperr [mail] Apr 13 2011, 04:28 am EDT
It's Knight Pistoff from Ars Technica !
  Vodoo: good one.
Vader [STAFF] [mail] Apr 13 2011, 04:37 am EDT
lol
Mr. Furious [mail] Apr 13 2011, 10:11 am EDT
Yep, you have to love DRM.
Terminator [mail] Apr 13 2011, 03:56 pm EDT
Fucking DRM bullshit. We try to be legit gamers, and this is our reward!?
BmmB [mail] Apr 13 2011, 10:56 pm EDT
Heh, even when I buy a game, I always first download the crack then play it.
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