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The EA god has been summoned.
After being nominated by Consumerist as the Worst Company in America for its second year in a row, EA CEO Peter Moore shot back with a post on the EA news feed. As you'd imagine, he admitted to the company being capable of doing better, but argued that it's also doing many things right. Five main points were made in rebuttal, which were the following:
- Many continue to claim the Always-On function in SimCity is a DRM scheme. It’s not. People still want to argue about it. We can’t be any clearer – it’s not. Period.
- Some claim there’s no room for Origin as a competitor to Steam. 45 million registered users are proving that wrong.
- Some people think that free-to-play games and micro-transactions are a pox on gaming. Tens of millions more are playing and loving those games.
- We’ve seen mailing lists that direct people to vote for EA because they disagree with the choice of the cover athlete on Madden NFL. Yes, really…
- In the past year, we have received thousands of emails and postcards protesting against EA for allowing players to create LGBT characters in our games. This week, we’re seeing posts on conservative web sites urging people to protest our LGBT policy by voting EA the Worst Company in America.
The summary of everything he said is that gamers have voted EA as awesome with their wallets. Origin isn't even close to being on the same level as Steam, but it's pulling along nicely because gamers were seduced by Origin exclusives. Micro-transactions have incited tangents and hundreds of articles full of rage, but DLC still nets an easy profit. Perhaps the most recent example is despite SimCity's DRM absolutely destroying the game from within, the game was a top-seller at nearly every retailer for weeks.
Peter Moore seems pretty proud of himself, and if you seriously have any qualms with the company you need to consider making your point with your wallet. Seeing EA get flamed left and right but having the company continually report green revenues is ridiculous. If gamers really seek change they're going to have to do a lot more than complain on blogs, because that isn't working.
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