As you probably know, EA was hit by wave of criticism after one user got banned about a 72-hour suspension for an "inappropriate" forum post, which also blocked the user from playing his copy of Dragon Age 2. The ban was lifted, but EA also faced more backlash for, supposedly, firing off a nasty SecuROM into their title, Dragon Age 2.

Here's the response from EA:

Re: DRM in Dragon Age II:
Dragon Age II does not use SecuROM DRM. Any statements made to the contrary are false. The confusion stems from the use of Release Control which is also made by Sony. Release Control was employed to protect the game against usage prior to its release date. These are two different technologies with different purposes. Release Control in no way affects users' rights to access after launch, and its executable automatically deletes itself once the Release Control process is finished. For more information, please visit: http://support.ea.com/app/answers/detail/a_id/4921.

Re: the account issue from one player at Social.BioWare.com:
EA strictly enforces the code of conduct at Social.BioWare.com. If a player violates the rules by using profanity, they will be temporarily banned. Unfortunately, there was an error in the system that accidentally suspended a user's entire account. Immediately upon learning of the glitch, EA took steps to restore the user's macro account and apologized for the inconvenience.